🔐 PRIVACY POLICY

Effective Date: February 2020

Gramin Shiksha Private Limited (“Company”, “we”, “our”, “us”) respects your privacy and is committed to protecting the personal data of users accessing and using our Learning Management System (LMS).

This Privacy Policy explains how we collect, use, store, and protect your information when you register for or use our LMS, online courses, and related services.

1. Information We Collect

We may collect the following information from users during registration, enrollment, or course participation:

• Personal details such as name, phone number, email address, and postal address

• Educational and professional information required for course eligibility

• Identity documents (such as Aadhaar or other valid IDs) where required for verification or certification purposes

• Payment-related information processed through secure third-party payment gateways (the Company does not store card or banking details)

• LMS usage data such as login activity, course progress, and assessment participation

2. Use of Information

The information collected is used for the following purposes:

• User registration, enrollment, and account management on the LMS

• Delivery of online training, course content, and assessments

• Certification, examination, and verification processes

• Communication related to courses, updates, assessments, or support via email, SMS, WhatsApp, or phone calls

• Reporting and compliance with government bodies, universities, or skill councils where applicable

• Improving LMS functionality, user experience, and service quality

3. Data Sharing & Disclosure

We may share user information only when necessary and limited to the following entities:

• Universities, awarding bodies, or Sector Skill Councils for certification or assessment purposes

• Government or regulatory bodies (such as NSDC, SSDM, or other authorities) where reporting is legally or programmatically required

• Assessment agencies or employers, strictly for placement assistance or verification, if applicable

We do not sell, rent, or trade personal data to third parties for marketing or commercial purposes.

4. Data Security

We implement reasonable technical and administrative safeguards to protect user data against unauthorized access, misuse, loss, or alteration.

While we strive to protect your information, users acknowledge that no method of transmission over the internet or electronic storage is 100% secure, and absolute security cannot be guaranteed.

5. User Rights

Users of the LMS have the right to:

• Request access to or correction of their personal information

• Withdraw consent for data usage, subject to legal, regulatory, or certification obligations

• Request deletion of personal data after course completion, unless retention is required by law or awarding authorities

Requests related to data rights may be submitted through official communication channels of the Company.

6. Cookies & Tracking Technologies

Our LMS and website may use cookies or similar technologies to:

• Improve platform performance and user experience

• Analyze usage patterns and analytics

• Maintain secure user sessions

Users may control cookie preferences through their browser settings; however, disabling cookies may affect LMS functionality.

7. Changes to This Privacy Policy

Gramin Shiksha Private Limited reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective upon posting on the LMS.

Continued use of the LMS after changes constitutes acceptance of the revised Privacy Policy.

8. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.
Courts located at Hisar, Haryana shall have exclusive jurisdiction.